Loyalty & Reward Program Insights from Smile.io (Page 22)

Smile Updates · May 25, 2017

Smile.io represents everything we’ve learned so far: how to help businesses make customers happy, and how to build

Reward Psychology · May 23, 2017

When it comes to customer loyalty, there are countless resources that discuss the different ways you can build lasting relationships

Reward Psychology · Mar 23, 2017

You don’t have to look much further than the different definitions of commitment to see that, depending on the

Reward Psychology · Feb 23, 2017

Have you ever wondered why a friend keeps returning to a relationship that clearly isn’t working? Maybe you’ve

Commerce Tips · Aug 2, 2016

No matter how good an idea is, chances are it won’t succeed unless it’s adaptable. Even a successful

Program Case Studies · Jul 19, 2016

When I was younger, my brothers and I were obsessed with a National Geographic VHS tape our Dad had. While

Commerce Tips · Dec 1, 2015

Loyalty program participation and enrollment are two completely different things, even if many of us choose to ignore it. Participation

Commerce Tips · Aug 13, 2015

There are a ton of great ecommerce resources out there! You have: podcasts, ebooks, video shows, blogs, and more. With

Commerce Tips · May 7, 2015

To answer this question we first have to establish “What is a loyal customer?” We need to know what they

Commerce Tips · Apr 30, 2015

Loyalty programs have been around since the early 1700s [https://blog.smile.io/a-history-of-loyalty-programs], but they really rose to fame

Commerce Tips · Apr 21, 2015

Over the last week or so I have been encountering some pretty bad ecommerce sites! The things I see range

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