Rewards Case Study: Tim Hortons Rewards
If you’re familiar with Canadian culture you’ve probably heard of the largest coffee chain in the country–Tim
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EATABLE Popcorn Brings Snacking to a New Level
This is part of our #SmileABCs series, highlighting and going in-depth with small businesses and ecommerce brands. Check out the
Top 10 Examples of Social Responsibility as a Customer Retention Tool
Social responsibility is a huge priority for consumers. According to Harvard Business, “87% of consumers are motivated to purchase from
What is Customer Retention, and Why is it Important?
As we enter a period of economic uncertainty, one thing will be more important than anything else for small business
How to Build Emotional Connections When You're Separated by a Screen
We’re sure you can think of a few brands that you will shop with regardless of sales, discount codes,
The 5 Post-Purchase Emails You Need to Send Your Customers
Nothing is better than the feeling of making your first sale online. All the hard work into getting your store
Oat of this World Perks with Oatopia
This is part of our #SmileABCs series, highlighting and going in-depth with small businesses and ecommerce brands. Check out the
How to Leverage your Mobile App as an Additional Sales Channel
We have all accepted the digital age that we live in today. Everyone has a smartphone at hand, and things
5 Loyalty Program Examples in the Fashion Industry
When you look at the numbers, the fashion industry is an extremely attractive market to be in (pun fully intended)
Reintroducing Talking Shop, the Smile Newsletter
If you’re a regular around here you may have noticed us mention something called Talking Shop. That would be
20 Experts Predict the Future of Ecommerce
Ecommerce has gone from waves of highs and lows over the years. From the start of the pandemic to the
Revisiting our Past Ecommerce Predictions
If there is one thing that is constant in ecommerce, it’s change. It is always evolving and never looks
