Rewards Case Study: Marriott Rewards
If you’re a regular here on our blog, you know the Smile.io team regularly covers loyalty and rewards
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How to Calculate Purchase Frequency, and 3 Tips to Improve It (in 2025)
In ecommerce, acquiring customers is only one piece of a big pie. It’s equally important that you understand and
How to Turn Referral Traffic Into Purchases
Referral programs are a great tool for driving more traffic to your store, but more traffic doesn’t necessarily mean
The Psychology Behind a Referral Program (and why it works)
Referrals are happening everywhere all the time. Whether it’s asking a friend for a recommendation or using a referral
The 5 Best Social Media Rewards Campaigns
If you ever Googled something you’re thinking of buying, you may have noticed ads popping up for that item
Quality Crafting with Unwind Studio
This is part of our #SmileABCs series, highlighting and going in-depth with small businesses and ecommerce brands. Check out the
Rewards Case Study: Starbucks Rewards
Starbucks is a staple coffee brand with more than 32,000 locations in over 80 countries around the world. It’
How to Turn Customers Into Brand Advocates
When we think about our favorite brands, we only know a lot of them exist because someone told us about
Rewards Case Study: Tim Hortons Rewards
If you’re familiar with Canadian culture you’ve probably heard of the largest coffee chain in the country–Tim
EATABLE Popcorn Brings Snacking to a New Level
This is part of our #SmileABCs series, highlighting and going in-depth with small businesses and ecommerce brands. Check out the
Top 10 Examples of Social Responsibility as a Customer Retention Tool
Social responsibility is a huge priority for consumers. According to Harvard Business, “87% of consumers are motivated to purchase from
What is Customer Retention, and Why is it Important?
As we enter a period of economic uncertainty, one thing will be more important than anything else for small business
