How Under the Nile Builds Loyalty with Short Customer Life Cycles
This is part of our #SmileABCs series, highlighting and going in-depth with small businesses and ecommerce brands. Check out the
Jonathan Roque
Jonathan Roque is the Content Marketing Manager at Smile.io. Jonathan is an expert on ecommerce and passionate about helping small and medium-sized businesses grow and maximize their potential.
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The Ultimate Guide to Customer Retention
Customer retention is a key element in making sure your ecommerce business is sustainable and in business for the long
Rewards Case Study: LEGO VIP Rewards Program
From LEGOLAND to The Lego Movie to the pain you feel when you step on a small piece, LEGOs are
Taking The Stress Out of Lunchtime with Adventure Snacks
This is part of our #SmileABCs series, highlighting and going in-depth with small businesses and ecommerce brands. Check out the
Rewards Case Study: Marriott Rewards
If you’re a regular here on our blog, you know the Smile.io team regularly covers loyalty and rewards
The Psychology Behind a Referral Program (and why it works)
Referrals are happening everywhere all the time. Whether it’s asking a friend for a recommendation or using a referral
The 5 Best Social Media Rewards Campaigns
If you ever Googled something you’re thinking of buying, you may have noticed ads popping up for that item
Rewards Case Study: Starbucks Rewards
Starbucks is a staple coffee brand with more than 32,000 locations in over 80 countries around the world. It’
Top 10 Examples of Social Responsibility as a Customer Retention Tool
Social responsibility is a huge priority for consumers. According to Harvard Business, “87% of consumers are motivated to purchase from
The 5 Post-Purchase Emails You Need to Send Your Customers
Nothing is better than the feeling of making your first sale online. All the hard work into getting your store
Oat of this World Perks with Oatopia
This is part of our #SmileABCs series, highlighting and going in-depth with small businesses and ecommerce brands. Check out the
20 Experts Predict the Future of Ecommerce
Ecommerce has gone from waves of highs and lows over the years. From the start of the pandemic to the
