When a brand sets out to create a more loyal customer base, their first instinct is usually to introduce a loyalty program. While this will certainly help, it is only part of a broader strategy...
If you’re at all familiar with Canadian culture you’ve probably heard of the...
You know someone’s a good friend if they notice you have a problem and...
You may have heard that guest checkouts are a great way to increase your sales....
When customers join your rewards program without actually engaging with it, you’re losing sales....
No matter what you sell, the success of your brand depends on the customers who...
Editor’s Note: This post was originally published in Aug 2016 and was updated for...
