Redemption rate is the best leading indicator of whether your loyalty program is healthy or not. That’s because it measures how many points are actually being redeemed by your members. Put another way, your...
As an ecommerce merchant, you’re probably wondering what you can do to show your...
The best brand communities in the world use the power of VIP tiers to increase...
Editor’s Note: This post was originally published in March, 2016 and was updated for...
Editor’s Note: This post was originally published October 11, 2017 and was updated for...
Loyalty and rewards programs have become commonplace in today’s society. Both traditional brick and...
So you have a loyalty program (or want to build one) - amazing! There are...
