The Importance of a Consistent Tone of Voice
Editor’s Note: This post was originally published in Aug 2016 and was updated for accuracy and comprehensiveness on Feb 7, 2019. If you stripped away all of the visuals from your site, would your...
Reward Program Strategy
Expert tips on how to build an engaging and customer retention-focused online rewards program.
10 Reasons Customers Are Abandoning Your Loyalty Program (and How to Save Them)
If you’re anything like me, you’re probably part of dozens of reward programs....
How Rewards Improve Existing Brand Communities
It’s a common misconception that rewards are a great tool for building new brand...
Essential Customer Loyalty Statistics 2019
If you’re painstakingly trying to prove the value of customer loyalty to your team,...
Why Tiered Programs Are Great for Customer Loyalty
The best brand communities in the world use the power of VIP tiers to increase...
Loyalty Best Practices for a Successful Year
As the glitter, excitement, and busyness of BFCM 2018 settles, it’s tempting to settle...
Loyalty Differences Between Men and Women
Editor’s Note: this post was written using broad trends that are intended to help...
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Learn how to grow your ecommerce brand from expert entrepreneurs
Each issue of Talking Shop, we’ll dive deep into a single ecommerce-related topic to share practical insights from small businesses like you.
