![Loyalty Metrics That Prove Your Loyalty Program Isn't Performing](https://blog.smile.io/content/images/2014/Loyalty%20Metrics%20That%20Prove%20Your%20Loyalty%20Program%20Isnt%20Performing/Loyalty-Metrics-Feature.png)
Loyalty Metrics That Prove Your Loyalty Program Isn't Performing
When done right, loyalty programs can be an effective way to re-engage lost customers, develop deep customer loyalty, and create brand advocates. When done poorly, loyalty programs can be boring and disengaging, and might actually...