Kayley Marner

Rewards Case Study: DICK'S Sporting Goods and Nike Team Up on Customer Loyalty

DICK’S Sporting Goods and Nike recently announced they would be taking their long-standing business relationship to the next level by partnering on customer loyalty. Customers of DICK’S and Nike can now link their...

Program Case Studies

6 Strategies to Reduce Ecommerce Returns (With Examples)

Kayley Marner

Product returns can have a serious impact on a retailer’s bottom line. In fact,...

Commerce Tips

How to Calculate and Decrease Customer Churn Rate (With Churn Rate Formula and Examples)

Kayley Marner

Churn is something that all businesses, big and small, have to deal with. While you’...

Commerce Tips

Rewards Case Study: DICK'S Sporting Goods and Nike Team Up on Customer Loyalty

6 Strategies to Reduce Ecommerce Returns (With Examples)

How to Calculate and Decrease Customer Churn Rate (With Churn Rate Formula and Examples)

Meet our top authors

Gabrielle Policella

Kirsten Burkard

Alex McEachern

Jonathan Roque

Explore popular topics

Kayley Marner

Rewards Case Study: DICK'S Sporting Goods and Nike Team Up on Customer Loyalty

6 Strategies to Reduce Ecommerce Returns (With Examples)

How to Calculate and Decrease Customer Churn Rate (With Churn Rate Formula and Examples)

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Learn how to grow your ecommerce brand from expert entrepreneursEach issue of Talking Shop, we’ll dive deep into a single ecommerce-related topic to share practical insights from small businesses like you.

Meet our top authors

Gabrielle Policella

Kirsten Burkard

Alex McEachern

Jonathan Roque

Explore popular topics

Learn how to grow your ecommerce brand from expert entrepreneurs

Each issue of Talking Shop, we’ll dive deep into a single ecommerce-related topic to share practical insights from small businesses like you.